Mission: Small, fast teams that create new revenue streams, solve complex problems and challenge the possible working to company objectives.
Measure: Mission teams are measured on outcomes.
Measure: Product teams are measured on effectiveness.
Measure: Operations teams are measured on efficiency.
Product: Smallish, cross-functional teams that work to a sequenced product backlog to improve existing products and services, deliver projects and implement complex change.
Operations: Teams that work as a part of a value chain to respond to customers, change demand and periods of unexpected intensity to deliver reliable, high quality outcomes at lowest cost.
Key Roles: Mission Lead, Crew members
Key Roles: Leaders, Developers
Key Roles: Operations Lead, Operators
R:AF Team Planning: Our teams focus on working smaller and faster. R:AF Team Planning introduces opportunities for teams to share and exchange ideas in how best effectively sequence the delivery of prioritised value to the business.
R:AF Team Review: Whilst our teams are remote, they strive to be closer by seeking feedback often. Frequent R:AF Team Reviews maintain transparency to the wider organisation and builds trust in our capability to effectively deliver.
R:AF Team Reflection: Our teams are self-improving. We seek to respect changing circumstances to continuously improve. R:AF Team Reflection focuses on data informed improvements so our teams can show they are improving.
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R:AF Team Launch: The pains and dysfunctions of a fully co-located team are amplified by distance. R:AF Team Launch establishes a team within their organisational context. This enables any team to clarify and articulate how they intend to operate and achieve the desired outcomes.
R:AF Team Health Check: The social interconnection of a fully co-located team diminish when distance is magnified which lead to isolation and silos. R:AF Team Health Check embeds regular checkpoints to identify team based satisfaction and inform our teams in areas to focus on improvement.
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Create new revenue streams, solve complex problems, challenge the possible.
Improve existing products and services, deliver projects and complex change.
Deliver reliable, high quality customer outcomes at lowest cost.
Imaginative, obsessive, maverick, highly adaptable, low need for certainty. Generalists who learn at pace.
Creative, curious, rigorous, quality focussed. Generalists with specialisations, life long learners.
Reliable, dependable, risk aware. Process, Task or Technical specialists who excel in a crisis.
Individual or Small Council
Flat Structures, 2 in a box
Hierarchical or Functional
Loose boundaries and responsibilities
Dependencies designed out
Clear boundaries, flexible responsibilities
Tight boundaries and responsibilities
Well defined dependencies
Self driven development
Loosely structured developmental programs
Tightly structured, skills based development programs
Learning / Developmental
Conservative, Risk Aware
Metered or Capex funding
Capacity Based or Capex/Opex Funded
Organise around a Mission
Focus on outcomes
Enabling Constraints (e.g. funding runway, themes, etc.)
Organise around value
Focus on Effectiveness
Governing Constraints (experts can make decisions)
Customer / Stakeholder Centric
Organise around Process / Function
Focus on Efficiency, Cost / Risk Management, Economies of Scale
Rigid Constraints (decisions are encoded in policies/procedures)